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Integrated Clinical Trial Services, Inc.

Protecting Subjects while Delivering Quality Data

Integrated Clinical Trial Services, Inc. (ICTS) is located in West Des Moines, Iowa with the entire metro area population exceeding 600,000 in five counties.  ICTS is the metro's only freestanding clinical research center providing a facility and services for pharmaceutical companies and physicians to partner while closely monitoring patient safety.  Subjects from all over Iowa and surrounding states come to ICTS seeking new treatments.
ICTS Research Clinic’s mission is to:
1.  Provide safe management of research participants while providing and maintaining the quality and integrity of study data.
2.  Ensure research participants are treated ethically, fairly and are thoroughly informed regarding any possible risk of a study so they may make an appropriate decision to participate.
3.  Improve overall healthcare by providing a facility and professional services whereby pharmaceutical companies and physicians’ partner to bring new medicines to market.
ICTS is a multidisciplinary site that works with experienced research physicians that have specific interest and are actively involved with the conduct of research.  These physicians come from diverse backgrounds allowing the center to participate in numerous study indications. 
The research center employs RN’s as study coordinators to provide the professionalism to ensure research protocols are being followed, paying close attention to the well being and safety of each research subject alongside the Investigator. Data entry is managed on a daily basis by a full time data entry technician that also performs quality assurance to assist pharmaceutical sponsors with timely and accurate data entry after each subject’s visit. ICTS also has a full time patient recruiter, a full time regulatory and financial administrator as well as a clinical laboratory and CLIA waiver.
Recruitment and retention of viable subjects is very important to the success of ICTS.  Potential subjects are thoroughly prescreened prior to presenting the informed consent form (ICF). Inclusion and exclusion criteria are judiciously reviewed with the potential subject by an Investigator and the RN recruitment specialist teaches the clinical study processes and reviews the ICF with a potential subject.  The subject is asked to take the ICF home for careful review prior to making any decisions for participation.  This process may take 1-2 days but is time well spent upfront that assist with developing positive interpersonal relationships and assist with long term retention of research participants. ICTS has a 1% lost to follow rate demonstrating commitment from both staff and research participants.  
Since ICTS is a freestanding clinic, central IRB's is used for every study allowing for swift approval of regulatory documents.  Average time for regulatory and budget approval is no more that one week and is not required prior to moving forward with a clinical trial.

Web Site: www.ictsiowa.com 


  • Integrated Clinical Trial Services, Inc.
    Integrated Clinical Trial Services, Inc.
    1241 8th Street
    West Des Moines, Iowa 50265
    United States
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  • Last UpdatedMarch 19, 2020 2:01pm EDT

Demographic Data

  • Phases of clinical studiesPhase II, Phase III, Phase IV
  • Types of studiesBiologics, Drugs, Medical Devices, Nutraceuticals, Vaccines
  • PopulationsAdolescent 11-17 yrs, Senior 65 yrs and over
  • Type of siteFreestanding
  • # of employees involved in research5
  • # of investigators3
  • Number of studies last year5
  • Days openMonday, Tuesday, Wednesday, Thursday, Friday
  • Extended office hoursYes
  • Dry iceYes
  • Blinded pharmacistYes
  • Dedicated monitoring spaceYes
  • Internet access for the monitorYes
  • Onsite laboratoryYes
  • Central laboratoryYes
  • Infusion capabilityYes
  • Shipping optionsFedEx, UPS, DHL
  • Contact for regulatory documentsJoe Majors
  • Regulatory phone number515-327-4781
  • # of days to turn around regulatory documents2-3
  • Type of IRB used by this siteCentral
  • # days to turn around budget and contract2-3


  • Jon "Joe" Majors

    Business Owner
    Integrated Clinical Trial Services, Inc.
    West Des Moines, Iowa

  • Kristine Majors

    Integrated Clinical Trial Services, Inc.
    West Des Moines, Iowa